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    Our DNA

    We inspire and influence human behaviour

    It’s the unique CPM approach that makes us different. We bring ideas to life with commitment, energy and positivity.

    We care

    At CPM, we’re committed to making your vision a reality. We work hard behind the scenes to get the job done.

    We’re curious

    We believe in endless possibilities, and we shoot for the stars. Our insatiable curiosity will drive your business forward.

    We achieve together

    We create our solutions through teamwork and collaboration. CPM people work together to get results.

    We’re people people

    Meet our leadership team

    Find out more about the people who make up our successful leadership team. They’re a unique set of individuals with one thing in common; they’re all trusted, committed, engaged and determined to succeed. 

    Bastiaan van Houten

    CPM Benelux, Managing Director

    Inspiring great talents to grow, shine, add value and innovate.
    Loves spending time with family and friends, travelling, sport, and becoming a marathoner.

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    Jaap Zeeuwen

    CPM Benelux, Operations Director

    Busy finding talent, helping them develop and strengthening them with the best technology.

    Loves laughing, sports and spontaneous parties.

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    Jeroen Imming

    CPM Benelux, Finance Director

    Fully compliant in the most efficient way.

    In addition to motorcycle trips through the Eifel and the Ardennes, you can mainly find me on the campsite.

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    Lorraine Butler

    MD CPM Ireland

    Leading a team of great people, to deliver great results for great brands. Loves: Continuous improvement. My family. Good food, good wine, good company and a good run to balance it out!

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    Michelle Tugwell

    GROUP CHIEF PEOPLE OFFICER

    Leading the people strategy for CPM Group alongside a fantastic team of people professionals - making sure CPM is a great place for great people. Loves: the sun, travelling (in search of it), my dog (and husband in case he reads this) and evenings with friends in our party kitchen.
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    Our responsibilities

    We are socially responsible

    CPM is committed to long-term corporate social responsibility. We believe in making a positive difference in people’s lives and the communities in which we operate. We’re serious about our DNA, our company culture and the world that we contribute to.

    Community

    CPM always has and always will support the community around us. This promise manifests itself in a variety of forms from encouraging sport, health and fitness to education and active environmental support.

    Diversity, equity and inclusion

    Our workplace culture promotes inclusion, diversity and employee engagement. CPM has always set the highest ethical standards and encourages others to do the same.

    Environment

    CPM operations are monitored and evaluated to minimise the company’s environmental footprint through increased efficiency. Sustainability is a key element of our commitment to continuous innovation.

    Governance

    Whether we are representing our clients or ourselves, CPM maintains the highest ethical standards and complies with all legal and regulatory codes at industry, national and international level.

    Our global reach

    Discover the worldwide network of CPM
    The CPM evolution

    Our story

    Our mission is to remain at the leading edge of innovation in this ever-changing industry. We’re always ready to diversify into new markets and capitalise on developing technologies.

    1936
    A small company was established offering ‘salesmen for hire’ in FMCG, Pharmaceutical, Government and Utilities
    1964
    Post-war, turnover reaches £100k
    1985
    CPM accelerate to the Number 1 spot for field sales
    1990's
    CPM acquires its first Telemarketing Contact Centre
    1994
    CPM Australia office opens
    1997
    European expansion across 8 markets
    2004
    CPM Barcelona Contact Centres opens as an EMEA multi-lingual hub
    2008
    CPM start expansion in Asia
    2016
    CPM launch Axis, insight & technology consulting divison
    2018
    CPM launch *shopt, an app created to be a virtual rep for brands
    2021

    CPM International Contact Centre opens a new multilingual hub in Bratislava

    2022
    What's next?!?
    ACTiON-Logo_Yellow

    Introducing ACTiON from CPM

    In een wereld waar de consument een perfecte integratie met de digitale wereld verwacht, sluit jij hier straks perfect op aan. Of het nu gaat om persoonlijk advies, productpresentatie, training of klantenservice – ACTiON is dé video-oplossing. Dankzij getrainde media experts, een AV-kit en branded live studio’s is ACTiON het nieuwe go-to v-commerce platform. De consument kiest de tijd en plaats, jij regelt de ultieme online merkervaring.

    EXPLORE ACTiON

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