Services
Technical Support
CPM’s Technical Support Teams are there in a customer’s moment of need to deliver a knowledgeable, trustworthy and professional service; all with a customer-service oriented approach.

We offer first line service desk and second line technical support services across 26+ languages, with the ability to provide extended opening hour service, in line with our clients’ needs.

 

In addition to the standard communications channels of phone and email; our technical support specialists are trained to handle social media and live chat support; spanning after-sales support, product installation, troubleshooting, order management, field engineer support and appointment setting services.

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